Privacy Policy
Effective date: 30 June 2026
1. Who we are
This website, lakikane.com (the “Site”), is operated by Brand Assets Ltd, a company registered in England and Wales under company number 17025796, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX (“Laki Kane”, “we”, “us”, “our”). Brand Assets Ltd owns the Laki Kane brand and intellectual property and is the data controller for personal data collected through this Site.
This policy covers lakikane.com only. Individual Laki Kane venues may be run by separate licensee or franchise businesses — for example, our Oxford Street venue, operated under licence in partnership with The Breakfast Group — and may have their own privacy notice covering in-venue activity such as CCTV, in-person payments, Wi-Fi sign-ups, and bookings/reservations. Please check with the relevant venue for details of how it handles your data on-site.
Questions about this policy or how we handle your personal data can be sent to headoffice@lakikane.com or to the address above.
2. The personal data we collect
a) Enquiries you send us
- Contact form (lakikane.com/contact/): name, email address, type of enquiry, location, and your message.
- Franchise & licensing enquiry form (lakikane.com/franchise/): name, business name, email address, business website, type of enquiry, business location, and your message.
- Merchandise enquiry form (lakikane.com/mug-enquiry/): name, email address, and the product(s) you’re asking about.
- Voucher redemption requests sent to us by email.
b) Newsletter sign-ups
If you sign up to our general newsletter or our franchise newsletter, we collect your name and email address. We use Brevo (Sendinblue) to send these emails. You can unsubscribe at any time using the link in any email we send.
c) Wi-Fi sign-ups
Guest Wi-Fi at Laki Kane venues is provided and managed solely by the venue operator, not by Brand Assets Ltd. If you connect to guest Wi-Fi, any name, email address, or other details you provide as part of the sign-up process are collected and controlled directly by the venue. This Privacy Policy does not cover that processing, please check with the venue for details of how it handles Wi-Fi sign-up data.
d) Bookings and reservations
Bookings and reservations made through our reservations partner, SevenRooms, are managed solely by the venue operator, not by Brand Assets Ltd. The venue (using SevenRooms to collect name, email address, phone number, and payment details) is the data controller for this processing. This Privacy Policy does not cover that processing SevenRooms’ own privacy notice, and/or the venue’s own privacy notice, applies to the booking process instead.
e) Comments
If you leave a comment on a blog or news post, we collect your name, email address, and, optionally, your website.
f) Automatically collected data
When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, device and browser type, pages viewed, and referral source, using cookies and similar technologies. We only do this for non-essential purposes (such as analytics and advertising) if you give consent via our cookie banner. See our Cookie Policy for full details.
3. How we use your data, and our legal basis
Purpose | Legal basis |
Responding to your enquiry | Legitimate interests / taking steps prior to a contract |
Assessing franchise or licensing applications | Legitimate interests / taking steps prior to a contract |
Sending marketing emails (newsletters and offers) | Consent — you can withdraw this at any time |
Site analytics (e.g. Google Analytics) | Consent, via our cookie banner |
Online advertising (e.g. LinkedIn) | Consent, via our cookie banner |
Preventing fraud and keeping our systems secure | Legitimate interests |
Complying with our legal obligations | Legal obligation |
4. Who we share your data with
We share personal data with trusted service providers who process it on our behalf, including:
- Brevo SAS (Sendinblue) — email newsletters
- Google LLC — website analytics and tag management (Google Analytics, Google Tag Manager)
- LinkedIn Corporation / Microsoft — online advertising, only with your consent
- Our website developers and IT support providers
- Professional advisers (e.g. lawyers, accountants), where necessary
- Regulators, law enforcement, or other parties, where we’re required to by law
We do not sell your personal data.
5. International transfers
Some of our service providers (including Google, LinkedIn, and Brevo) may process personal data outside the UK, including in the United States. Where this happens, we rely on appropriate safeguards such as the UK’s international data transfer provisions, adequacy regulations, or Standard Contractual Clauses, as applicable.
6. How long we keep your data
We keep personal data for no longer than necessary, including approximately:
- Enquiry/contact form submissions: up to 12 months from your last contact with us, unless a longer period is needed to handle your enquiry
- Newsletter and marketing data: until you unsubscribe or ask us to stop
- Cookie data: as set out in our Cookie Policy
7. Your rights
Under UK data protection law, you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate data;
- ask us to delete your data in certain circumstances;
- object to, or ask us to restrict, certain processing;
- ask us to move your data to another provider (data portability);
- withdraw consent at any time, where we rely on consent.
To exercise any of these rights, contact us at headoffice@lakikane.com. You also have the right to complain to the UK’s Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113 — though we’d appreciate the chance to address your concern first.
8. Children
Laki Kane venues and experiences are for adults aged 18 and over. We don’t knowingly collect personal data from children, and this Site is not directed at children.
9. Cookies
This Site uses cookies and similar technologies. Please see our Cookie Policy for full details, including how to manage your preferences.
10. Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last updated. We encourage you to review it periodically.
11. Contact us
Brand Assets Ltd
128 City Road, London, United Kingdom, EC1V 2NX
Email: headoffice@lakikane.com
Phone: 020 7607 0766
